Front of House

1. Be the front-of-house presence, bringing energy, personality, and great vibes to every interaction, whether it’s a quick coffee order or a longer chat with members

2. Serve consistently great coffee, shakes, and snacks, following the right processes, moving with pace, and keeping quality high even during our busy periods

3. Own the retail area, replenishing stock, keeping displays fresh and well merchandised, and confidently helping members find the right products

4. Build real relationships with members, getting to know people, remembering faces, and creating a space that feels social, familiar, and part of their routine

5. Keep the space looking its best, staying on top of cleaning, organisation, and presentation so it always feels welcoming, premium, and ready to go.

• Experience in a customer-facing or front-of-house role (hospitality, retail, café or similar) — you’re comfortable dealing with people and know what good service looks like

• Confident preparing drinks and handling food (or quick to learn and follow processes)

• Comfortable handling transactions and using POS systems

• Strong attention to detail — whether that’s how a coffee is made, how a display looks, or spotting when stock needs topping up

• Able to stay organised and manage multiple things at once — serving customers, keeping the space clean, and restocking without dropping standards

• You’re naturally friendly, confident, and love talking to people

MARCHON is the UK’s premium performance-lifestyle ecosystem, one brand that helps driven people train, fuel and dress for a life without limits. World-class coaching sits at the centre, backed by certified performance nutrition and movement-ready apparel, all amplified by our beacon gyms. 

Founded by ex-England rugby player and CEO Ollie Marchon, the company has grown from a single gym to a true omni-channel offering: the Training app, a fast-scaling supplement line, and physical hubs that bring the experience to life.

We’re still small enough that every new teammate leaves fingerprints on the product, yet the momentum is real. Our 2026 plans are ambitious to say the least, as we make a step-change in evolving our ecosystem between our gyms, training, supplements and apparel. 

If you care about high standards, straight talk and making a visible impact, you’ll feel at home here. Join us while there’s still room to shape the journey.